How Can We Help You?

Find answers to common questions or get in touch with our support team

Frequently Asked Questions

How do I get started with Aveeer?

Download the app from the App Store or Google Play, create your account, and follow the setup wizard to add your first products and start tracking sales.

How do I add products to my inventory?

Go to the Products section, tap the '+' button, and enter your product details including name, price, and initial stock quantity. You can also scan barcodes for faster entry.

How do I record a sale?

Tap the shopping cart icon, select the products sold, enter quantities, choose payment method, and complete the sale. The inventory will automatically update.

Troubleshooting

The app is not working properly

Try closing and reopening the app. If issues persist, check your internet connection and ensure you have the latest app version. Contact support if problems continue.

My data is not syncing across devices

Ensure you're logged into the same account on all devices and have a stable internet connection. Data sync may take a few minutes. Try logging out and back in if needed.

I forgot my password

On the login screen, tap 'Forgot Password' and enter your email address. You'll receive a password reset link within a few minutes.

Contact Support

Can't find what you're looking for? Our support team is here to help.

Email Support

We typically respond to emails within 24 hours during business days.

aveeer@solintsoft.com

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Response Time: We typically respond to emails within 24 hours during business days.